Shipping policy
Shipping Policy FOR DECKS
Order Processing (Manufacturing Time): All products are made to order. Please allow 3 business days for your order to be manufactured and prepared for shipment. Orders are not processed on weekends or holidays.
Shipping & Delivery: Once your order has been fulfilled, standard UPS Ground shipping takes 2–5 business days to arrive, depending on your location within the United States.
Estimated Total Delivery Time:
- Manufacturing: 3 business days
- UPS Ground Shipping: 2–5 business days
- Total: Approximately 5–8 business days from order date
Tracking: Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Shipping Rates: Shipping rates are calculated at checkout based on your order and delivery address.
Delays While we do our best to meet these timelines, occasional delays may occur due to high order volume, carrier delays, or other unforeseen circumstances. We appreciate your patience.